Shipping Policy

We are committed to delivering your order promptly and securely.

 

Order Processing

Please allow 2 full business days for order processing. A confirmation email with tracking information will be sent once your order has shipped.

Australia Shipping

Orders within Australia are shipped via Australia Post.

Shipping Option

Estimated Delivery Time

Cost

Standard & Priority

2–6 business days (Melbourne & Sydney: 3–4 days; rural areas up to 10 days)

$10.95

Express

2–3 business days (Melbourne & Sydney: 2 days; rural areas may vary)

$15.95

Orders over $200 AUD

5–10 business days

Free

To track your order, please use the tracking link provided in your dispatch confirmation email.

International Shipping

International orders are shipped using Australia Post and its global courier partners (including StarTrack, USPS, DHL, FedEx, and others depending on your region). All international shipping rates apply to orders under 1kg unless otherwise specified.

New Zealand

Shipping Option

Estimated Delivery Time

Cost (NZD)

Standard

4–7 business days

$20.95

Express

2–5 business days

$29.95

 

United States & Canada

Shipping Option

Estimated Delivery Time

Cost (USD)

Standard

5–9 business days

$10.95

Orders over $350 USD

5–9 business days

Free

Express

3–6 business days

$20.95

Please note: For US orders exceeding $800 USD, customs duties may apply upon delivery.

 

United Kingdom & Ireland

Shipping Option

Estimated Delivery Time

Cost (EUR)

Standard

4–7 business days

€18.95

Express

3–5 business days

€24.95

 

China

Shipping Option

Estimated Delivery Time

Cost (CNY)

Standard

4–9 business days

¥135.00

 

Indicative International Delivery Times

Below are general delivery timeframes for other countries. Final costs and times are calculated at checkout based on your address and package weight.

Country

Express Shipping

Standard Shipping

Canada

3–6 business days

6–9 business days

China

5–10 business days

8–15 business days

Cuba

8–18 business days

12–25 business days

France

6–10 business days

8–12 business days

Germany

7–10 business days

8–12 business days

Hong Kong

3–6 business days

5–9 business days

India

6–10 business days

7–11 business days

Ireland

6–9 business days

7–12 business days

Italy

6–11 business days

9–15 business days

Japan

4–11 business days

6–13 business days

Malaysia

4–6 business days

6–10 business days

Netherlands

8–12 business days

10–18 business days

New Zealand

2–5 business days

5–8 business days

Philippines

4–11 business days

10–18 business days

Singapore

3–6 business days

5–7 business days

South Korea

4–8 business days

8–13 business days

Sri Lanka

5–10 business days

8–12 business days

Switzerland

7–11 business days

9–14 business days

Taiwan

5–10 business days

8–13 business days

Thailand

4–8 business days

6–10 business days

United Kingdom

4–6 business days

6–8 business days

United Arab Emirates

4–7 business days

6–12 business days

United States

3–6 business days

6–9 business days

Vietnam

4–10 business days

9–17 business days

Virgin Islands (British)

8–18 business days

15–25 business days

Virgin Islands (U.S.)

Not available

20–25 business days

 

Additional Notes

  • Business days exclude public holidays.
  • Express Shipping may be temporarily unavailable during peak periods.
  • To track your parcel, click the tracking number provided in your dispatch email.